If you are receiving a "Communication Error" message at the end of the NX purchasing process, please use Karma Koin cards for the time being. These can be purchased at most stores that sell gift cards in North America, but can also be purchased from approved third party websites such as www.pcgamesupply.com or www.offgamers.com.
We are also aware that these failed transactions are resulting in funds being taken from your Bank/Credit Card/Paypal account. While the process is taking longer than usual while we investigate the root cause of the issue, these transactions will be refunded in full. We apologize for the inconvenience that this has caused you, and appreciate your continued patience.
We will update this article when the issue has been resolved.
If you have any questions regarding this issue, please submit a ticket by clicking on the "Submit Request" button at the bottom of the page.