Two-Factor Authentication (2FA) is a feature that provides an extra layer of security to help protect your account. This feature works with both Nexon Home (Nexon.com) and Launcher in combination with an Authenticator App and/or SMS. When 2FA is enabled, each time your log in you must also enter a 6-digit verification code.
To learn more about 2FA, watch our video “How To Protect Your Nexon Account” on YouTube (see below).
Important: To use 2FA you must log in to your Nexon account with an email address. Social logins bypass both 2FA and trusted device verification.
By default, all Nexon accounts have email verification set up for identity confirmation. You can add additional verification methods, which are listed below, to help make your account more secure.
- Authenticator: use your mobile phone or tablet with an Authenticator App of your choice, like Google Authenticator, to generate Authenticator codes.
- SMS: use your mobile phone to receive SMS codes via text message.
Both Authenticator and SMS verification codes are valid for up to 30 seconds, after which the code expires. If you enter an expired code you will receive an “invalid code” error message.
You can enable both verification methods and set one as the primary option used for log in. The secondary option is then available as an alternate method.
Additionally, if using the Authenticator App, you can generate backup codes in case your 2FA device is unavailable.
To keep your account secure and provide a more convenient login experience, you can temporarily bypass 2FA security for 60 days by selecting any of the options listed below.
Important: As bypassing 2FA negates your extra layer of security to an extent, use the options below only for your personal devices to help avoid potential unauthorized access to your account.
If you use Nexon Launcher, select the Login automatically in the future option. You are asked for your 2FA verification code, and then your next log in from the Launcher automatically bypasses both login credentials and 2FA verification.
Note: Logging out or changing 2FA options resets the automatic login setting.
Remember me/trusted device
From either Nexon Home (Nexon.com) or Launcher, you can select the Remember this device option on the 2FA window during log in to add your device to your trusted devices list.
Alternately, you can add your device or manage the entire list at any time from the Manage Trusted Devices page.
After adding your device, your next log in only requires your account ID and password.
For more details about using 2FA, such as enabling and disabling the Authenticator App and SMS verification methods, generating and using backup codes, and managing trusted devices, see the following articles: