Technical Support

General Troubleshooting

• How to create a DxDiag Report in Windows
• How to perform a clean boot
• How to take a screenshot in Windows
• My anti-virus is detecting the Nexon Launcher. What do I do?
• Troubleshooting using MS Config

Troubleshooting Connection Issues

• Better a wired than a wireless connection
• Getting a Process List
• Getting a Traceroute
• Release/Renew IP and Flush DNS

Troubleshooting Performance Issues

• Having an issue? Repair your game files!
• Recommended Specifications
• Video Issues