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Technical Support

General

  • Cannot log in to the website or Website Disconnects
  • Error when launching or updating game through Steam
  • How to create a DxDiag Report in Windows
  • How to perform a clean boot
  • How to take a screenshot in Windows
  • My anti-virus is detecting the Nexon Launcher. What do I do?
See all 9 articles

Crash / Disconnection

  • Better a wired than a wireless connection
  • Getting a Process List
  • Issues running games with Bitdefender
  • Release/Renew IP and Flush DNS

System Performance Issues

  • Connection and Performance Assessment
  • Having an issue? Repair your game files!
  • Recommended Specifications
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