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Technical Support

General

  • Cannot log in to the website or Website Disconnects
  • Checking for Windows Updates
  • Creating DirectX Diagnostic (DxDiag) Reports
  • Error when launching or updating game through Steam
  • Fixing Nexon Launcher Antivirus False Positives
  • Obtaining and Submitting Steam Connector Logs to Nexon Player Support
See all 13 articles

Crash / Disconnection

  • Getting a Process List
  • Issues running games with Bitdefender
  • Release/Renew IP and Flush DNS
  • Wired vs Wireless – Which is Better for Gaming

System Performance Issues

  • Connection and Performance Assessment
  • Recommended Specifications
  • Repairing Nexon Game Files
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